Virtual Admin Assistant
This a Full Remote job, the offer is available from: Philippines
This is a remote position.
Philippine-based Filipino Applicants.
This is an exciting opportunity to join one of Australia’s fastest growing building companies in a pivotal role in growing a specialist business, focused on delivering housing solutions for occupants with diverse needs and adaptable for life.You will be a key part of a dynamic new business, uniquely positioned to make a dramatic difference to the New Homes Industry. This company is specialising in design and delivery of new homes for people with diverse ages, abilities and needs.
It has a range of solutions for SDA housing categories including HPS, IL, Robust and Fully Accessible as well as specialising in Government Housing, rooming homes, and women’s housing.
Customer Service Responsibilities- Provide a consistent, high-quality experience by following company processes.
- Handle client queries professionally and keep clear, accurate records.
- Support a positive, customer-first culture through teamwork and communication.
- Use internal tools effectively to ensure smooth and timely service.
- Accurately manage data, forecasts, and contractual documentation using the company systems to support efficient workflows.
- Collaborate across departments to ensure a smooth customer journey and maintain process transparency.
- Adapt to changing needs by handling multiple tasks and providing administrative support when required.
- Make informed, independent decisions within established guidelines while promoting innovation and safe practices.
- Take accountability for customer experience quality, escalating issues to the Manager when necessary.
- Support team culture and resource efficiency, especially during challenges or operational demands.
- Excellent communication and customer service skills with a proactive resolution approach is required.
- Well-organised and able to manage time, prioritise tasks, and meet deadlines.
- Confident using Microsoft Office, databases, and general admin tools.
- Professional, reliable team player who works well with a variety of people.
- Building or real estate industry experience is a plus
- Bachelor's Degree is a plus
Work Environment & Expectations
While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.
✅ This role requires:
- Discipline and commitment to set working hours (strict shift times, not flexible)
- Use of time-tracking software during work hours
- Active participation in team and client calls with your camera ON
- Consistent availability and responsiveness throughout your shift
- Treating this as a long-term, full-time job—not a side gig or freelance task
⏱ Payroll is processed bi-monthly.
We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.
Benefits- Monthly Salary: Php35,000
- Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
- You will be paid extra for overtime and Philippines public holidays
- Probation: 6 months and after Probation
- 10 days annual leave credits
- 5 days of sick leave
- HMO offered after 6-months probation
- 13th Month Pay after 30 days
- Laptop provided after 30 days
- Permanent work-from-home role. You will have to use your own internet.
- Annual Salary Review
- Shift Times: 6:30AM to 3:30PM Philippine time, Monday to Friday
Salary:
Php35,000
This offer from "24x7 Direct" has been enriched by Jobgether.com and got a 72% flex score.