ServiceNow Developer - Manila

apartmentAscendion placeManila calendar_month 

Job Description

We're on the lookout for a passionate ServiceNow Developer

What you'll do:

  • Handle the overall ServiceNow ITSM application support - maintenance & enhancements.
  • Gather and analyze user requirements, translating them into technical specifications.
  • Develop and maintain ServiceNow scripts, business rules, workflows, and configuration elements to support process automation and integration
  • Troubleshoot and resolve ServiceNow platform issues, providing timely support to end-users.
  • Contribute to documentation of technical designs, development processes, and user guides to facilitate knowledge sharing and training.
Qualifications
  • Bachelor's degree plus at least 5 years of relevant working experience or working in a similar role.
  • Proficiency in JavaScript, HTML, CSS, and XML.
  • Has track record designing and implementing ITSM solutions, including understanding of ITIL processes.
  • Proven ITSM certification is a plus (ITIL Foundation, ServiceNow related, CompTIA A++)
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