Urgent! Front Office Associate
Richmond Plaza Hotel Cebu
RICHMOND PLAZA CENTRE, INC.
For Immediate Hiring:
FRONT OFFICE ASSOCIATE
TO PROVIDE THE FOLLOWING SERVICES:
RESERVATION- Handling room reservations through telephone, online and in-person booking
- Welcoming guests, assisting with registration, assigning rooms, issuing keys and handling payments. Room readiness and coordination with housekeeping
- Providing information about the hotel, local attractions and amenities, addressing guest inquiries and complaints.
- Handling cash and credit card payments. Managing guest accounts
- Answers telephone, forwarding calls and acting as a central point of communication for guests and other departments
- Maintains accurate records of reservations and guest information
And performs other duties as assigned, requested, or deemed necessary by management.
QUALIFICATIONS:
- Graduate of any 4-year courses
- 1 year or less experience
- Proficient in Pilipino and English
- Computer Literate
- Must be honest, hardworking, able to work under pressure and trustworthy
- Excellent interpersonal and communication skills
- Flexible in work hours and ability to multitask
- Preference given to those with service oriented work experience
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