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TTEC Customer Care Management Philippines Inc Cebu
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Cebu, Monday to Friday from 10am to 3pm at eBloc Tower 2, Geonson Street, Asiatown IT Park.
What You'll be Doing
Do you have a passion for technology and helping others In this role, you'll be troubleshooting with customers and helping to resolve their issues with a smile. You'll collaborate internally with other team members to ensure you make the difference between their customer experience being just average or an exceptional one.You'll be able to recognize, apply and explain your product or service knowledge.
During a Typical Day, You'll- Bring your passion and love for technology to know what's going on with the latest technology products and help customers
- Follow up on specific issues and resolve to completion
- Completed senior high school or two years in college
- At least 3 months of BPO experience
- If high school graduate (old curriculum), candidate must have at least 2 years BPO voice experience
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/ for more information.
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Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
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and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
• Undergraduate degree or equivalent experience.
• 1+ years of Technical Support experience
• 1+ years of Service Desk...