Chat & Email Support Representative - Good for Newbies!
Private Advertiser Pasig Full-time
We are looking for customer-focused and detail-oriented individuals to join our team as Chat Support Representatives. If you have experience in customer service and enjoy assisting customers through online communication, this is a great opportunity to grow your career in a dynamic environment.
Basic Qualifications:
- Must be a College Graduate / Associate / Vocational (2-year course) Graduate
- With at least 6 months customer-facing or BPO experience
- Good written and verbal communication skills
- Customer-oriented mindset with strong problem-solving abilities
- Willing to work onsite and on a shifting schedule
Job Responsibilities:
- Respond to customer inquiries through chat and messaging platforms
- Assist customers with concerns, account inquiries, and basic troubleshooting
- Provide accurate, clear, and professional responses
- Ensure a positive customer experience in every interaction
- Document customer concerns and resolutions in the system
- Follow company policies, processes, and quality standards
What We Offer:
- Competitive salary package
- Paid training for successful applicants
- HMO + Life Insurance coverage
- Career growth and promotion opportunities
- Friendly and supportive team environment
- Opportunities to enhance your communication and customer service skills
STACKphSan Juan, 7 km from Pasig
various communication channels, including email, chat, and voice support. This full-time role offers the opportunity to work in a dynamic, fast-paced environment and contribute to the success of our thriving business.
What you'll be doing
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