Billing Assistant

Responsibilities:

• Perform routine clerical and organizational tasks.
• Scheduling technician for meter reading of machine to client.
• Process monthly billing based on the volume/consumption used.
• Data encoding.
• Answering client inquiries and concern thru email and phone call.
• Create reports for monitoring.
• Coordinates and maintains historical records by filing documents.
• Other functions as needed by the immediate superior.

Qualifications:

• Must have Bachelor’s Degree in any field.
• Strong computer/technical skills
• Ability to problem-solve using problem analysis skills
• Experience in customer service or relevant role is an advantage
• Attention to detail with high level of planning and organizational skills
• Ability in multitasking and time-management
• With Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork
• Ability to learn about products and services and describe/explain them to potential customers.
• Ability to analyse and revise operating practices to improve efficiency.
• Detail oriented and comfortable working in a fast-paced office environment
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel and Outlook.