Front Desk Receptionist
Diliman Doctors Hospital Quezon City Full-time
Diliman Doctors Hospital, Inc. is seeking a talented Front Desk Receptionist to join our dedicated team in Quezon City, Metro Manila. This full-time role is responsible for ensuring exceptional patient care and satisfaction throughout the patient journey.
As a key member of our organization, you will be instrumental in driving our mission to provide world-class healthcare services to our community.
What you'll be doing- Handles issues/concerns/complaints of patients and their relatives and resolves these at the shortest turnaround time in collaboration with the concerned Unit/Department
- Addresses patient feedback based on patient evaluation forms.
- Analyzes and prepares the following reports and submits these to his/her superior for review and finalization:-Outpatient Daily End Day Report-Monthly, quarterly and year-end reports of Wellness Center and Outpatient and submits these to his/her superior for review and finalization.
- Minimum of 1 year of experience in a patient-facing role within the healthcare industry
- Exceptional interpersonal and communication skills, with the ability to engage with patients from diverse backgrounds
- Strong problem-solving and conflict resolution skills, with a focus on delivering positive outcomes
- Demonstrated passion for healthcare and a genuine interest in enhancing the patient experience
- Relevant qualifications in healthcare administration, customer service, or a related field
- Competitive salary and comprehensive benefits package
- Opportunities for professional development and career advancement
- Collaborative and supportive work environment with a focus on work-life balance
- Access to state-of-the-art medical facilities and equipment
- Comprehensive training and mentorship programs to foster your growth
About us
Diliman Doctors Hospital, Inc. is a leading healthcare provider in the Philippines, committed to delivering exceptional patient care and service excellence. With a team of highly skilled medical professionals and a state-of-the-art facilities, we strive to be the preferred destination for comprehensive healthcare solutions in the region.Join our dynamic team and be part of our mission to improve the health and well-being of our community.
Apply now for this exciting opportunity to be a Front Desk Receptionist at Diliman Doctors Hospital, Inc.
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