Customer Service Admin VA

This a Full Remote job, the offer is available from: Philippines

This is a remote position.

An amazing opportunity to work with a dynamic Australian Company as an experienced, vibrant, and highly motivated Admin Virtual Assistant.

Reporting to the Director and working with direction from the team, you will be a self-starting, highly organised, and experienced Virtual Assistant.

Candidates must possess exceptional customer service skills, a keen eye for detail, and efficiency in data entry. Additionally, understanding the significance of quality assurance in your role is essential.

Administration & Support

You will be responsible for the following:

• Serve as the central point of contact for communications to the Managing Partner
• CRM management, data entry, sales pipeline management
• Manage multiple calendars, emails, calls, and meetings
• Client concierge and telephone point of service
• Collection of databases on the website
• Updating File notes
• Proposal and Document preparation from templates
• Process and prepare financial and business forms
• Encode and update matter details in the client’s file management system
• Draft various legal and compliance documents using client templates
• Draft various emails and letters using client templates
• Update terms and conditions of contracts
• Other General administrative duties
• Basic bookkeeping
• Adhoc

• Degree qualified (+)
• Minimum of 2 years of experience
• Excellent communication skills, both verbal and written
• Strong task and time management skills
• Excellent customer service skills
• Great attention to detail
• Proactive, results-driven, and efficient
• Highly organised and process-oriented
• Experience in data entry, document creation, and general admin within a related industry (+)
• Experience in using various software, including:
• Microsoft Office (Word, Excel, and PowerPoint)
• Zoom, CRM

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

✅ This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task

⏱ Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

1. Monthly Salary: Php 35,000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation

• 10 days annual leave credits
• 5 days of sick leave

1. HMO offered after 6-months probation
2. 13th Month Pay after 30 days
3. Laptop provided after 30 days
4. Permanent work-from-home role. You will have to use your own internet.
5. Annual Salary Review
6. Shift Times: 5:00 AM to 2:00 PM Philippine time, Monday to Friday

Salary:

PHP 35,000

This offer from "24x7 Direct" has been enriched by Jobgether.com and got a 72% flex score.