Business Support Officer (Sales Support/Coordinator) - Quezon City

Are you looking for a challenging role where you can grow personally and be an integral part of a dynamic, proactive, and dedicated team of people?

Are you a focused individual who works best with systems and processes?

Are you results-driven and enjoy the challenge of juggling multiple projects with tight deadlines in a fast-moving environment?

Do you take pride in being resourceful, innovative, and a fast learner? Are you looking for a professional career with some flexibility of work from home with prospects for career advancement in a growing team?

ABOUT US:

Servicing deregulated energy markets, we provide businesses with SaaS contract management software, market intelligence and procurement services for electricity contracts in a dynamic and changing market. We help businesses save time and money by using our intelligence and computer systems to allow them to source their energy needs in a more effective and efficient manner.

AECO is Award Winning:

Winner of 2024 Gold Asia Pacific Stevie® Award for Innovation in Energy and Sustainability, 2023 Bronze Stevie® Award in the Tech Startup of the Year – Software Category, AustCham 2021 Digital Capability Award.

ABOUT YOU:

We are looking for a Business Support Officer who can join our organisation to be the point person supporting our Sales, Account Management, and Engineering Teams distributed in Singapore, Australia, Philippines, Cambodia, India, China, and Malaysia.

• Your role is vital in all aspects of administrative support for the company’s key businesses.
• You will be the key point providing internal support for the sales, account management, and contract administrator teams to ensure deadlines and service levels are met.
• You will be responsible to ensure documentation and requirements of internal and external partners are met according to corporate professional levels and timelines.
• You will also be responsible for improving and creating new business processes according to business needs.
• You will be part of a small team with a strong supportive team culture that works together to achieve corporate objectives.
• You must have the ability to work independently.

Primary duties include:

• Administrative support
• Sales Support
• Information Technology support
• Finance and accounting support
• Overall Business support

Role Responsibilities include:

• Provide administrative support for the company’s key businesses
• Data analysis to churn data and reports, generate accurate and timely reports
• Understand IT needs and work with internal teams to ensure IT systems and resources support the company’s business needs
• Working with internal teams to understand business requirements, implement new processes
• Assist in maintaining, improving operational processes to align with company policies and quality systems, statutory and ISO requirements
• Project support and co-ordination, making detailed plans and implementing them to achieve project goals
• Create and maintain ISO documentation as required
• Tasks assigned to the Business Services team.
• Opportunity to take on other portfolios

Role Skills and Experience:

• University Degree in Business Administration, Business Studies or Accounting
• 3 years’ experience in sales support, office administration, business services, or accounting-related field.
• Demonstrable skills and experience to manage a business office.
• Understanding ISO 9001, concepts, and application to a business environment.
• Ability to effectively operate as part of a multi-skilled team, advising and assisting to train lower-level staff.
• Demonstrated time management skills and ability to multi-task
• Flexibility in responding to changing demands.
• Ability to work independently, under pressure, meet tight deadlines, and thrive in a dynamic, fast-changing environment
• Availability to work across Australia, Singapore, and other Asian region timezones
• Excellent verbal and written communication, and interpersonal skills
• The ability to work under pressure; meet deadlines; adapt quickly to change and be willing to take on new challenges
• Understanding and experience in the importance of systems and procedures

Remote/Hybrid Work Requirements:

As a condition of employment for this remote/hybrid role, the selected candidate is required to maintain a home office setup that meets the following specifications: a personally-owned computer (BYOD) equipped with at least an Intel Core i5 processor and 8GB RAM, and a stable internet connection with a minimum speed of 50 Mbps.

NOTE: Shortlisted candidates will be contacted via email and call.