Sales Support Specialist - Full Time Work from Home

JOB OVERVIEW:

Exceptional command of written and spoken English is essential, as you will be working closely with internal stakeholders and external clients to communicate value propositions clearly and professionally.

KEY RESPONSIBILITIES:

• Write, format, and edit high-quality sales proposals, quotes, presentations, and pitch documents tailored to client needs.
• Assist the sales team with day-to-day administrative tasks and client communications.
• Maintain and update proposal templates and customer records in the CRM system (e.g., Salesforce, HubSpot, Zoho, D365).
• Coordinate with internal departments (e.g., Marketing, Human Resources and Recruitment, Finance) to support sales operations and gather relevant content.
• Ensure the proposal content is consistent, accurate, persuasive, and aligned with brand voice and business goals.
• Compile and analyse sales data for reporting purposes.
• Provide administrative and strategic support throughout the sales cycle to help improve efficiency and conversion rates.
• Support onboarding of new clients and follow-up for post-sale feedback.
• Assist in organizing sales events, campaigns, or webinars as needed.

REQUIRED COMPETENCIES:

• Excellent at proposal writing and proficient in using sales enablement tools.
• In-depth experience using sales platforms such as Salesforce, HubSpot, Zoho, and Microsoft Dynamics 365.
• Strong knowledge of sales processes and pipeline management.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least three (3) years of experience in proposal writing, administrative and sales support or a similar role.
• Exceptional written and verbal communication skills in English.
• Excellent planning and organizational skills with ability to work on multiple proposals, manage competing priorities and meet deadlines
• Ability to work independently under time pressure and deliver error-free outputs.
• Excellent attention to detail.
• Highly organized with excellent time management and multitasking abilities.

BENEFITS:

• Remuneration commensurate with experience
• Healthcare benefits for employee and qualified dependents
• Day shifts with a normal professional work week (8 hours per day, 5 days per week)
• Predominately work from home with team meetups
• Occasional domestic travel