Team Leader
Strategic Office Support Incorporated Cebu Full-time
Position Title: Team Leader
Location: Onsite - Ebloc 3 Bldg, Padriga St., Asiatown IT Park, Lahug, Cebu City
Employment Type: Full-Time
Department: Operations
Salary: TBD
Location: Onsite - Ebloc 3 Bldg, Padriga St., Asiatown IT Park, Lahug, Cebu City
Employment Type: Full-Time
Department: Operations
Salary: TBD
Start Date: ASAP
Key Responsibilities- Set clear team goals and motivate team members
- Help to setup an inspiring team environment with an open communication culture
- Oversee daily operations, delegating tasks and setting deadlines
- Identify training needs and provide coaching
- Interact with team members to receive their feedback and help resolve any problems
- Supervise team performance and prepare reports on its metrics
- Encourage high performance, creativity, and risk-taking
- Improve team's productivity
- Administer monthly scorecards to track associates' KPI reliability
- Assist in coordinating PTO requests
- Check process updates and assist new team members with onboarding
- Develop and maintain team-building activities
- Latitude of work is not just for one role
- Handle associates with various roles
Firstsource Solutions LimitedCebu City
About the role
As a Team Leader - Healthcare at Firstsource Solutions Limited, you will play a crucial role in supervising and supporting a team of customer service representatives within the healthcare sector. This full-time position is based...
KND Resource Management Corp.Mandaue, 6 km from Cebu City
HIRING: TEAM LEADER – DAYSHIFT, OFFICE-BASED!
Tired of Night Shifts? Ready for Stability & Growth?
We’re Looking for candidates Who Can Adapt & Thrive!
What’s in it for You?
• Day Shift Work – Finally, a work-life balance!
• Stable Team Lead...
XP Plus Solutions Inc.Cebu City
About the Role:
We seek a high-performing Team Lead – Technical Support to drive excellence in our support team. This role is ideal for a top technical support agent with outstanding CSAT or QA ratings. No supervisory experience is required—just...