Sales Consultant

The Sales Consultant is responsible for assisting customers in selecting and purchasing products or services. This role focuses on understanding customer needs, providing product knowledge, and achieving sales targets while ensuring a positive customer experience.

• Engage with customers to understand their needs and preferences.
• Present and explain product or service features and benefits.
• Recommend suitable products based on customer requirements.
• Achieve individual and team sales targets.
• Handle customer inquiries, concerns, and complaints professionally.
• Process sales transactions accurately.
• Maintain product knowledge and stay updated on promotions.
• Build and maintain strong customer relationships.
• Assist in merchandising and maintaining store presentation (if applicable).
• Prepare basic sales reports when required.

• High school diploma or bachelor’s degree (depending on company requirements).
• Experience in sales, retail, or customer service is an advantage.
• Strong communication and interpersonal skills.
• Customer-focused attitude.

• Sales and persuasion skills
• Customer service skills
• Communication skills
• Product knowledge
• Time management
• Problem-solving