Up to 19k Package | No exp Required | Customer Service Representative | BGC |
Nezda Technologies Manila Full-time
Description:
As a Customer Service Representative - Fraud, you will be representing the client on the phone to the consumer. Inbound and Outbound calling efforts will consist of using effective 2 of 3 relationship building skills to partner with the customer and help problem solve to prevent fraud.You will be required to navigate multiple systems during these phone calls while functioning efficiently on the computer. Our efforts focus on protecting the client’s brand reputation and creating a positive customer experience.
Qualifications:
EDUCATION AND EXPERIENCE PREFERENCES- High School Diploma or its equivalent
- 1 year of call center collections, customer service, or telemarketing experience preferred
- Proficiently communicate verbally and in writing with customer using the English language
Salary and benefits:
- 19K-24K basic salary (depending on the cce) + 3,000 non-taxable allowance
- 20% night diff
- Day 1 HMO plus 2 free dependents
- Work onsite set-up
- Night shift schedule
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Job Description
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Position: Customer Service Representatives
Type: Contract
Compensation: $60–$80/hour
Location: Remote
Duration: 3–4 weeks
Commitment: 30–40 hours/week
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