Operations Manager
Our Clients Manila
Operations Manager (Travel Operations)
Location: MakatiWork Setup: Onsite
Work Schedule: Monday to Friday, Dayshift
Job Summary
The Operations Manager is responsible for overseeing day-to-day travel operations, ensuring smooth execution of bookings, reservations, and ticketing services. The role focuses on operational efficiency, client satisfaction, and strong coordination with airlines and partners, while leading a team and managing high-level client requirements including VIP bookings.
Key Responsibilities- Oversee daily travel operations including reservations, ticketing, and booking management
- Handle complex and VIP travel arrangements including high-priority and executive bookings
- Build and maintain strong relationships with airlines and travel partners
- Lead and manage operations teams to ensure service excellence and efficiency
- Monitor operational performance, service levels, and key metrics
- Resolve escalations, operational issues, and client concerns
- Implement process improvements to enhance efficiency and service quality
- Coordinate with internal teams to ensure seamless service delivery
- Bachelor’s degree in Tourism, Hospitality, Business, or related field
- Strong experience in travel agency operations, ticketing, and reservations
- Knowledge of booking systems such as Amadeus, Sabre, or similar tools
- Proven leadership and people management experience
- Strong stakeholder management and coordination skills
- Experience handling VIP or corporate travel accounts is an advantage
Gratitude IncManila
Job Title: Operations Manager (Sr. Manager level)
Account: Content Moderation
Salary: Max of 110k
Work location/Set up: On-site/ Alabang
Shift Schedule: GY
Job Summary: We are looking for an experienced Operations Manager to lead and oversee our...
Our ClientsQuezon City, 10 km from Manila
Operations Manager (Travel Operations)
Location: Makati
Work Setup: Onsite
Work Schedule: Monday to Friday, Dayshift
Job Summary
The Operations Manager is responsible for overseeing day-to-day travel operations, ensuring smooth execution...
First DatacorpMakati, 6 km from Manila
We are looking for an IT Operations Manager to lead our Managed Services team and ensure the smooth delivery of IT operations across multiple client accounts. This role oversees service performance, team management, incident resolution...