Master Data Team Leader

apartmentLufthansa Service Philippines placeMuntinlupa scheduleFull-time calendar_month 
Job Description
  • Ability to lead a team, manage priorities, and deliver results in a high-volume, deadline-driven environment.
  • Strong analytical, problem-solving, and decision-making skills with attention to detail.
  • Excellent communication and stakeholder management skills across multiple levels and functions.
  • Continuous improvement mindset
  • Fluent in English (oral and written); additional language skills are an advantage.
Job Responsibilities
  • Lead and manage the Master Data team, ensuring accurate and timely creation, maintenance, and governance of financial master data (e.g., vendors, customers, GL accounts, cost centers).
  • Oversee daily operations and allocate workload across the team, ensuring adherence to SLAs, KPIs, and compliance with internal controls.
  • Act as the escalation point for master data issues, coordinating with Finance, Procurement, IT, and other stakeholders to resolve data-related concerns.
  • Monitor data quality and integrity by conducting regular audits, reconciliations, and implementing corrective actions where necessary.
  • Drive standardization, process improvements, and automation initiatives to optimize master data management activities.
  • Support internal and external audits by ensuring compliance with data governance, financial policies, and regulatory requirements.
  • Provide coaching, training, and development opportunities to team members to build strong capabilities within the team.
  • Collaborate with global and regional teams on system enhancements, process rollouts, and projects impacting FI Master Data.
  • Prepare reports and dashboards on team performance, data quality, and operational risks for management review.
Qualifications
  • University diploma or equivalent (e.g., Accountancy or related courses)
  • Minimum of 2 years in a supervisory or team lead role
  • Strong background in master data management and process governance
  • Experience working in BPO or Shared Services environments
  • Proficient in SAP systems
  • Deep understanding of Master Data domains (vendor, customer, material, finance master data).
  • Familiarity with internal controls, compliance, and audit requirements.
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