Quezon City - Senior Technical Product Manager
Job Description
About the Team
The Consumer Engineering (CE) team is responsible for building all consumer-facing experiences. We are expanding our capabilities to power the next generation of AI-driven consumer experiences that surprise and delight. We plan to achieve this by building innovative new platforms, frameworks, and solutions designed to make healthcare easy and personalized.As a Technical Program Manager on this team, you will partner closely with multiple cross-functional engineering, product, and business teams to drive the successful delivery of these critical initiatives.
Key Challenges
Delivering Simplified Healthcare Experiences:Drive programs applying cutting-edge AI/ML techniques to navigate the intricate healthcare landscape, making it easier for millions of users to access care.
Executing Scalable AI Systems Delivery:Manage the end-to-end execution for designing and deploying robust, production-grade AI solutions within consumer-facing applications.
Rapid Innovation:Facilitate the program structures needed to identify, experiment with, and integrate new AI advancements (like LLMs) into impactful healthcare solutions effectively and ethically.
Cross-Functional Integration:Ensure seamless integration of AI capabilities by managing dependencies and communication between the core AI engineering team, product, design, and other engineering counterparts.
What You'll Do
Partner with Engineering Leaders to define program scope, deliverables, timelines, milestones, and resource needs for key AI initiatives.
Drive program execution by coordinating efforts across the AI engineering team, other CE teams, Product Management, Design, and potentially other departments. Facilitate cross-functional meetings and ensure clear action items and accountability.
Proactively identify, track, and manage technical and logistical dependencies between different teams or workstreams
Ensure clear, concise, and timely communication of program status, risks, issues, and changes to stakeholders at all levels, including engineers, Engineering Leaders, product partners, and senior leadership.
Identify inefficiencies in program execution processes and collaborate with Engineering Leaders and team members to drive improvements, enhancing delivery velocity, predictability, and quality. Champion program management best practices.
Leverage your technical understanding to facilitate discussions around program trade-offs, requirements clarification, and issue resolution related to AI/ML projects.
Build strong working relationships and manage expectations with key stakeholders across engineering, product, and design.
Monitor program progress against schedules and resource allocations, highlighting potential deviations and working with stakeholders on adjustments.
Contribute to a team culture focused on technical excellence, continuous learning, and curiosity.
What We're Looking For
Core Experience:5+ years of experience in Technical Product Management
Tech Product Expertise:Proven track record of successfully managing complex, cross-functional technical programs from initiation through delivery using various methodologies (e.g., Agile, Scrum, Kanban).
Execution & Organizational Skills:Excellent planning, organizational, and execution skills with a strong ability to manage multiple priorities and deadlines effectively.
Strong Communicator:Exceptional verbal and written communication skills, with the ability to distill complex technical and program information for diverse audiences (technical peers, product, leadership). Ability to influence direct and indirect team members.
Technical Acumen:Solid understanding of the software development lifecycle. Sufficient technical background to understand AI/ML concepts, cloud infrastructure (AWS/GCP/Azure), API development, and common deployment patterns (like containerization, serverless) to effectively manage technical program risks and dependencies.
Adaptability & Learning Agility:Proven ability to quickly learn new technologies and methodologies, comfortable working on tasks outside your immediate expertise.
Ownership & Drive:You are self-driven, take immense pride in your work, proactively tackle problems, and find satisfaction in building impactful solutions.
Inherent Curiosity:You possess a strong desire to understandhowandwhythings work, not just accepting that they do.
Education:Bachelor's degree in Computer Science, Engineering, Data Science, or a related field, or equivalent practical experience.
Nice-to-Haves:
Experience managing programs for large-scale, consumer-facing applications.
Experience working within the healthcare industry or another regulated environment.
Experience specifically managing programs involving AI/ML model development and deployment, including LLMs.
What Makes This Role Special
Direct Impact:Your work directly contributes to improving health outcomes and simplifying the healthcare experience for millions of people.
Meaningful Challenges:Tackle complex, intellectually stimulating problems at the intersection of AI and healthcare.
Cutting-Edge Technology:Be at the forefront of applying advanced AI/ML, including LLMs, to build next-generation consumer experiences.
Full Lifecycle Ownership:Opportunity to work across the entire AI lifecycle, from initial idea to production deployment and iteration.
Growth & Development:Join a supportive team within a large organization that offers comprehensive benefits, career development pathways, and a culture focused on learning.
Collaborative Culture:Work alongside diverse, talented peers in an inclusive environment guided by principles of Caring, Connecting, and Growing together.
Mission-Driven:Contribute to advancing health equity on a global scale as part of a leading healthcare organization.
What we offer- Market Total Rewards Package
- Retirement Plan
- Medical Plan (HMO) from Day 1 of employment
- Dental, Medical, and Optical Reimbursements
- Life and Disability Insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Tuition Fee Reimbursement
- Employee Assistance Program (EAP)
- Annual Performance Based Merit Increases
- Employee Recognition
- Training and Staff Development
- Employee Referral Program
- Employee Volunteerism Opportunity
- All Mandatory Statutory Benefits
Who we are
Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare. As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
Elevate your career with a leading health care company while improving lives.
If this sounds like something you'd be interested in, we'd love to hear from you! Feel free to message us back.
Spotlight- Cafeteria, Annual leaves, Rewards & recognition, Retirement benefits