Administrative Assistant

• Provide support in general administrative tasks such as but not limited to filing, encoding, maintaining, and sorting files and documents.
• Managing of shared mailbox such as but not limited to email correspondence and basic scheduling.
• Prepares, generate, and maintain reports, spreadsheets, presentations, and other necessary documents as required, in response to and in anticipation of department's needs.
• Prepare, review, submit and track expense reports for reimbursements.
• Enter, track, coordinate and process departmental invoices for payment.
• Updates and secures Salesforce data to ensure accuracy, completeness, and usability for business operations.
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Reroute documents to other approvers when necessary.
• Conduct online research or other types of research for onshore partners..
• Answering customer inquiries, maintaining client records, performing research on financial products such as stock investment, and providing administrative support to the stakeholders as needed.
• Preparing and/or monitoring compliance and/or correspondence requirements
• Processing Certificate of Insurance and ensuring correctness of data. (COI)
• Process travel bookings such as air, land, hotel, and other necessary bookings suitable to stakeholders needs.
• Virtual coordination with suppliers and vendors.
• Maintain the SOP/DTP of current processes and assist with documentation updates as required.
• Maintain confidentiality and a high level of professionalism in all interactions and when handling sensitive information.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance of Team Lead.

Qualifications

Minimum Requirements:

• 3+ years of relevant experience in a fast-paced complex environment
• Proven work experience as an Administration Assistant
• Strong experience working in Microsoft Word, Excel, Outlook, and PowerPoint required.
• Highly motivated with ability to function well in a fast-paced environment.
• Excellent interpersonal, organizational and communication skills
• Strong attention to detail with an ability to deliver accurate documentation and task completion.
• Excellent time management skills and ability to multi-task and prioritize work.
• Experience managing multiple and changing demands, details, and deadlines.
• Prior experience in leading people is a plus.

Attributes:

• Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing multiple assigned tasks within deadline and in identifying errors, duplicates, and discrepancies through defined methods. (Attention to Detail)
• Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)