Warehouse Operations Manager for Guiguinto Bulacan

Job summary:

The Warehouse Operations Manager is in charge of the end to end performance of a Growsari warehouse. Warehouse operations involve the following: order fulfillment (pick and pack) and logistics. A warehouse serves an area covering thousands of customers and transacting tens of millions of Peso a month.

Key responsibilities:

• Fulfillment Operations
• Ensure pick and pack operations follow SOP and meet KPIs for their operations including packing accuracy, out of stock levels and volume handled
• Escalate out of stock and other inventory issues in a timely manner to reduce loss of business
• Recommend further process improvements that can be done in the Fulfillment Operations
• Dispatch Operations
• Ensure dispatch and delivery team follows all SOPs for dispatch, returns, collections and cancellations
• Ensure timely and complete returns processing by resolving all variances between expected and actual returns amount
• Inventory Operations
• Oversee the entire inventory process and ensuring accurate tracking and monitoring of reports
• People Management
• Evaluation of all direct hires
• Impose sanctions / disciplinary action for any violations committed
• Recommends / initiate plan of action to control or reduce attrition rate
• Admin / Reportorial Requirements
• Sales analysis and operations analysis based on business review requirements
• Prepare administrative reports such as but not limited to Billing Statements, Request for Payment, Cash Advances, and Purchase Requests
• Recommends cost-cutting measures to make the hub more profitable