Medical receptionist - taguig chemotherapy center

About the role

As a Medical Receptionist, you will play a crucial role in creating a welcoming and efficient environment whilst ensuring seamless administrative operations. Your contributions will directly impact patient experience and the overall functionality of our centre, making this a vital position within our healthcare facility.

1. Greeting and welcoming patients, visitors, and healthcare professionals with professionalism and compassion
2. Managing patient check-in and check-out procedures, including verifying insurance information and collecting necessary documentation
3. Scheduling and coordinating patient appointments using medical management systems
4. Answering telephone enquiries and directing calls to appropriate departments or personnel
5. Maintaining accurate and confidential patient records in accordance with healthcare regulations
6. Processing patient payments and handling administrative billing enquiries
7. Maintaining a clean, organised and professional reception area
8. Assisting with general administrative tasks such as filing, data entry, and correspondence
9. Providing patients with information about services, treatment options, and facility procedures
10. Coordinating with clinical and administrative staff to ensure smooth daily operations
11. Managing waiting areas to ensure patient comfort and satisfaction

1. High school diploma or equivalent qualification, with post-secondary education in medical administration or healthcare being advantageous
2. Proven experience as a receptionist or in a similar administrative role within a medical or healthcare setting
3. Proficiency in using medical management software and general office management systems
4. Excellent verbal and written communication skills in English and Filipino
5. Strong organisational and time management abilities to manage multiple tasks simultaneously
6. Professional and empathetic demeanour with a commitment to patient-centred care
7. Ability to maintain patient confidentiality and comply with healthcare privacy regulations
8. Competent computer skills, including proficiency with Microsoft Office and data management systems
9. Reliable transportation and punctuality to maintain consistent attendance
10. Willingness to learn and adapt to new technologies and procedures
11. Previous experience in an oncology or chemotherapy center would be highly valued
12. Must be currently residing in TAGUIG.

What we offer

Our workplace culture emphasises mutual respect, collaboration, and a genuine commitment to employee welfare. We believe in creating a supportive environment where staff can thrive both professionally and personally.

Apply now

Join our team and become part of a healthcare provider dedicated to delivering exceptional care and support to our community.