Client Services Executive
Innity Makati Full-time
The Client Services Executive will be responsible for the following:
- Coordination with internal and external stakeholders for the project management of influencer and content marketing campaigns.
- Efficient management of requirements for the timely launch of influencer and content marketing campaigns across different platforms and various industries.
- Review content drafts of creators and ensure it meets the branding guidelines. Align clients' objectives and campaign details with content creators for the production of the branded content
- Ensure 100% delivery of committed deliverables/KPIs and excellent campaign performance of influencer and content marketing campaigns
- Analyze data and create substantial post-campaign performance reports
- Maintain a good professional working relationship with internal (sales, business development, creatives and ad optimization) and external (advertisers/agencies/content creators) teams
- Output Quality and Efficiency – Deliver timely and substantial analytics-driven reports
- Product and Process Knowledge – Adequate knowledge in Passionation solutions and operations
- Internal and External Servicing – Customer satisfaction in servicing internal and external stakeholders
- Candidate must possess at least Bachelor’s degree in any of the following field: Advertising/Media, Marketing and Communications, Operations Management. Fresh graduates are welcome to apply.
- [For Fresh graduates] internship within advertising or marketing field is a plus.
- Strong verbal and written communication skills in English, superb listening skills, with an ability to present complex ideas in a clear, concise fashion to a variety of audiences
- Proficiency in MS Office and Google Workspace applications
- Ability to work independently and/or in a team environment with minimum supervision
- High interest in data analysis and research, able to analyze results and translate to actionable points
- Highly organized and detail-oriented
- Proactive and highly enthusiastic
- Can work under pressure while simultaneously managing multiple accounts
- Position Type: Full-Time
- Work set-up: Hybrid work set-up.
- Office address: Unit 804, 8/F BDO Equitable Tower, 8751 Paseo de Roxas, Makati City
- Work Schedule: Monday – Friday, 9AM – 6PM.
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