Corporate IT Support Associate
Beyond I. Tech Ventures Corporation Cebu Full-time
Our company is looking for an experienced Corporate IT Support Associate to join our growing team. Your duties include reaching out to our existing customer base to explore potential opportunities for additional products and work with prospective customers or contact sales leads to provide technical information.
You typically help customers choose products that meet their technological needs and answer questions about compatibility, functionality, and implementation. You may also provide specifications and technical details to a customer's IT department to ease installation.
EDUCATIONAL & EXPERIENCE:
Education: Bachelor's degree in Information Technology or any IT-related coursesExperience: with at least 1 year experience in the field of both technical and pre-sales
SKILLS:
- Proficiency in Networking Configuration and solution selling are the key requirements for this role.
- In track with IT industry’s trends and technological advancements.
- Must be able to communicate effectively with customers while confidently speaking about the company’s products.
- Responsible in providing Pre and Post Sales/Technical support to the clients.
- Willing to travel to any part of the country to engage with clients in discussing requirements and possible solutions.
- Knowledge in Data Center & Virtual Machine management is a plus.
HyremoteCebu City
IT Support Specialist L1
Salary Range: $1,300 to $1,700 per month
Join a leading IT and MSP company known not only for its technical excellence but also for fostering a positive, team-oriented work environment. In this role, you'll be a key player...
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rotations for off-hours support.
• Performs other IT related tasks requested by IT Manager and/or IT Deputy Manager.
• Maintains documents, records, sop, work instructions are updated and other paper works.
• Maintains IT assets inventory such as PC...
VienovoCebu City
and troubleshooting.
3. Provide basic technical support for hardware, software, networking, and user concerns.
4. Assist in data entry, data cleanup, reporting, and database organization.
5. Help monitor and maintain IT equipment, software licenses, and digital...