Customer Service Specialist | With P20K SOB! T&Cs apply | BGC Taguig - Manila
Infosys BPM Manila Full-time
Are you ready to make an impact? Join Infosys BPM as a Customer Service Specialist and jumpstart your career!
Key Responsibilities:
- Responding to queries and providing assistance for questions and problems.
- Following up with customers to ensure full resolution of issues.
- Running reports to analyze common complaints and problems.
- Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions
Job Highlights:
- Competitive salary package
- HMO for employee and 2 dependents
- Performance bonus
- Career development opportunities
- Graduate of bachelor’s degree in any field
- Minimum of 18 months BPO experience with 6 months Telco and up relevant work experience
- Good communication skills
- With no issues working onsite 100% in our BGC, Taguig office
- With no issues working on night shifts, shifting schedule, weekends & holidays
- Must start for Customer Service Telco account Job Level 3A in our BGC site
- Must join on June 02, 2025
- Source of Application must be LinkedIn/Jobstreet/Facebook
- Other Terms and Conditions Apply
Why Infosys BPM Philippines:
- Quarterly Performance Bonus
- 24 Leaves annually
- Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
- Outstanding career development opportunities and fast track career progression
- Enjoy a fair work-life balance.
- Learning and Development Trainings
- We value Inclusion and Diversity
- Great Place to Work Certified
This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law.
This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines”
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