Sr. Compliance Analyst - Baguio BPO

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JOB DESCRIPTION:

• Lead engagement in implementation of FOUNDEVER Global Compliance Program, ensuring that recommendations are made to meet the needs of FOUNDEVER client.
• Provide subject matter expertise during the client lifecycle, ensuring provision of timely and accurate responses to client Compliance matters; participates in audits, buildouts, reviews client contracts, conducts client risk assessments, advocates client security measures, measures compliance with contractual obligations.
• Review client and site process to ensure that they conform to existing policies and procedures, as well as all applicable local laws and regulations.
• Communicate identified gaps, violations and compromises to regional line management, internal customers and department leadership where appropriate in a timely and concise manner.
• Support the local implementation of Business Continuity Plans and/or Disas ter Recovery Plans for the Center and Accounts, according to the requirements of the business and clients.
• Support the standardization of key processes including physical security, business continuity, crisis management plan, country risk evaluation and disaster recovery to assure consistency.
• Conduct analysis and provide recommendations to line management for consideration on identification of needs affecting the success of FOUNDEVER Compliance Organization strategy and objectives. Based on the analysis, advise management and country leadership on the appropriateness of developmental efforts to fulfill those needs.
• Support Client on-site and PCI audits within the site(s), providing evidence requested on key processes.
• Provide regular communications to FOUNDEVER’ business units on best practices, internal security policy, regulatory and privacy compliance, and contractual requirements.
• Maintain technical competence in security and auditing methods, tools, and best practices.
• Support corporate department leadership to provide insight to current security issues and will be responsible for moderately complex research and trending to assist with analysis and ensure overall global security performance.
• Provide administrative reporting, employee consultation and employee assessments for any assigned employees.
• Perform any other tasks, duties, or services requested by his/her immediate superior.

JOB QUALIFICATIONS

Minimum:

• Experience in Support roles.
• Highly proficient MS application use, including Excel and Word.
• Experienced in the compliance/audit industry
• Strong written and verbal communications in English.
• Effective analytical abilities, strong interpersonal skills & the maturity & motivation to work independently
• Effective project management skills, including the ability to plan, organize, prioritize, & balance multiple tasks and/or projects to ensure target dates & goals are achieved
• Situational and client-relationship awareness
• Rational and logical thinker Preferred
• Willing to Travel
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Preferred:

• Degree required, or demonstrable role-related certifications required in an operational business management related field.
• IT Basic Knowledge.
• 3-year experience in Internal Audit/Risk Management.
• Experienced in a variety of security architecture, concepts, techniques and technologies
• Must demonstrate a keen understanding of security as a business enabler
• Knowledge all client tools
• Accurate monitoring & reporting of compliance and risk management metrics