Reservation clerk
Baguio
Job Description
Posted on 28 April 2026
JOB TITLE: Reservations Associate
JOB DESCRIPTION: Handles incoming reservation requests via phone, email, and online channels. Inputs and updates booking details accurately into the property management system. Provides information on room types, rates, promotions, and hotel policies.Assists in modifying or canceling reservations as needed and ensures guest preferences are noted. Coordinates with front desk and other departments to ensure reservation accuracy and guest satisfaction.
Qualifications/Requirements- Must be a resident of Baguio or willing to relocate
- Preferably with experience in Customer Service
- Must have good communication skills and pleasing personality
- Must be willing to work on shifting schedules
- Customer satisfaction-oriented
Work location
BAGUIO CITY, BENGUET
Remarks
Interested Applicants may submit their Resume at careers@campjohnhayhotels.com or tfl.hr@campjohnhayhotels.com, PM us, or you may drop your resume at John Hay Hotels - Garden Wing (formerly The Manor at Camp John Hay) or at John Hay Hotels - Forest Wing at the employees' entrance (basement level).
Apply now
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Job Description
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