PHRN (QA) Specialist | 1–2 Years Healthcare QA Exp & Hospital Billing Audit.
Epsilon Group Services Quezon City Full-time
PHRN Quality Assurance (QA) Specialist | 1–2 Years Healthcare QA Experience | Hospital Billing Audit | Night Shift | Onsite (Ortigas) | Up to ₱55K
Salary Package: Up to ₱55,000 (Depending on your skills, qualifications, relevant experience, and interview results)Employment Type: Full-Time | Permanent
Industry: Healthcare Business Process Outsourcing (Healthcare BPO)
Work Setup: 100% Onsite
Work Location: Ortigas, Pasig City
Shift: Night Shift
Tentative Start Date: August 10, 2026
Non-Negotiable Requirements- Active Philippine Registered Nurse (PHRN) License
- 1–2 years of Quality Assurance (QA)/Auditing experience in a Healthcare BPO supporting a U.S. Healthcare Account
- Experience in Hospital Billing Audit
- Strong knowledge of Healthcare Revenue Cycle Management (RCM)
- Experience auditing transactions while ensuring compliance with quality and call handling guidelines
- Strong coaching, feedback, and communication skills
- EPIC platform experience is an advantage
- Willing to work 100% onsite in Ortigas, Pasig City
- Willing to work on a night shift
- Healthcare Quality Assurance (QA)
- Healthcare Auditing
- Hospital Billing Audit
- Revenue Cycle Management (RCM)
- U.S. Healthcare
- EPIC Platform
- Call Quality Monitoring
- Root Cause Analysis
- Performance Coaching
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