Customer service assistant
Mandaue
Job Description
Posted on 23 May 2025JOB FUNCTIONS
- Monitor the number if contacted and booked appointment.
- Pro active call on service caravan schedules and service campaign
- Pro active offer of the ongoing promos, and the PuDo during the reminder calls
- Coordinate with CE Officer for any service concerns of customers during the Pro active calls.
- Monitor the schedule of report submission (reviewed)
- Monitor the DMO Task to be completed
- Make sure to hit the KPI target and CPRO Sales.
- Candidate must possess a Bachelor's Degree in Marketing or any Business related course
- Should possess incredible multitasking and organizational abilities, be able to effectively prioritize assignments, and complete them in a timely manner.
- Have positive attitude, strong work ethic, and customer service focus are a must.
- Performs clerical duties including typing, filing, and completion of simple forms. Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment. Answers phones, directs calls to appropriate individuals, and prepares messages.
Work location
MANDAUE CITY, CEBU
Remarks
No additional remarks
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