Service Manager

Job Qualifications

• Ensures proper management of labor and equipment resources to cover all

• Manages Accounts Receivables to meet or exceed the goals of the department.
• Meet sales budget
• Submit to C1 a labor utilization report, rework, customer satisfaction and

response time.

• Solves operational concerns raised by his subordinates.
• Evaluates performance of teammates and recommends appropriate actions to C1

• Reviews all concluded projects / services made by his team.

• Manages and supervises the entire Service teams.
• Conducts tool box meetings
• Conducts regular visit to client and attends client’s need
• Acts as department’s representative in the management committee meetings

• Taking a major initiative in the implementation and finding a solution to make it

operational of the system provided to service, including machine population data, manhours utilization report, weekly update and service report database.

• Formulates strategic plans in order to meet sales targets.
• Performs project monitoring from conceptualization to closure.
• Formulates and recommends strategies to his immediate head to improve

• Need to be able to present service work, revenue, and parts planning.

• Updates and trains his subordinates on current practices that were

• Performs client’s training as needed.

• Prepares service contract for all approved quotations.
• Facilitates and monitors client concern.
• Update client of the project progress regularly until its full completion
• Ensures that the endorsements of job/projects to the service team are

clear, complete accompanied by a service report.

• Performs technical evaluation and recommends parts and service.
• Offers and negotiates parts and service to clients
• Assist in guiding and training technicians and PSSR.
• Recommends system and machine improvements.

• Reports all violations committed by his team to the concerned department for

• Approves all overtime rendered, financial claims (e.g. liquidations,

• Performs other duties that may be assigned by the immediate head from time to

time

Salary Range: 60,000 – 70,000

Work Schedule: 8:00 AM – 6:00 PM (Monday to Thursday)

8:00 AM – 5:00 PM (Friday)

Send your updated resume via email [email protected]