Helpdesk Support

apartmentNTT Data placePasay scheduleFull-time calendar_month 

RESPONSIBILITIES:

  • Incident tickets (Hardware, Software, Store Operations & Networks)
  • Service Now (SNOW) Platform – Centralized IT Ticketing Tool
  • ISP and Vendor Coordination / Management
  • Network availability monitoring
  • IT Asset Management
  • Site (Store) and Main Office Support – Laptop, Printer, iOS device, Network
  • Provide onsite support / Site Visit in the different branches in the Philippines
  • Internal IT Network Project Support
  • New Store Opening Project Support

QUALIFICATIONS:

  • Graduate of Bachelor of Science major in IT or equivalent
  • Minimum of six months of experience in providing onsite support and skilled in IP, Windows, iOS
  • Must have a hospitable personality, integrity, positive mind set, and good communication skills
apartmentJ-K Network Manpower ServicesplacePasay
and Associates Graduates Can start ASAP Company Profile: A multinational Brazilian company specialized in digital innovation and consists of more than 25, 000 employees across 40 countries around the world. Position: German Helpdesk Support Industry: IT...
local_fire_departmentUrgent

Technical support staff

placeTaguig, 7 km from Pasay
Job Description Posted on 13 May 2025 ** Document and track technical issues in a helpdesk system, ensuring timely follow-ups and resolution ** Help maintain and update the company’s internal knowledge base for frequently asked questions and common...
placeMakati, 2 km from Pasay
To Apply fill up the following form: https://forms.gle/qQ52xF7G2YgKCsfg7 Job Overview: Employment type: Full-time Shift: Morning Shift (09:00 AM AEST/AEDT to 5:00 PM AEST/AEDT) Work setup: Work-from-Home Responsibilities:  •  Help desk...