Employee Relations Officer

KEY RESPONSIBILITIES

• Team leadership experience demonstrating ability to guide and manage staff effectively is required.
• Lead and oversee the employee relations function, ensuring fair, consistent, and legally compliant practices across the organization.
• Manage and resolve complex employee relations cases, including disputes, grievances, and disciplinary actions.
• Provide guidance and training to managers and supervisors on employee relations issues, conflict resolution, and performance management.
• Develop, review, and implement employee relations policies, procedures, and best practices.
• Partner with leadership to improve workplace culture, employee engagement, and communication strategies.
• Oversee investigations into employee complaints, ensuring confidentiality, fairness, and timely resolution.
• Monitor trends in employee concerns and recommend proactive solutions.
• Ensure compliance with all labor laws, employment regulations, and internal company policies.
• Lead initiatives to promote diversity, equity, and inclusion in the workplace.
• Collaborate with HR teams on talent retention, succession planning, and organizational development strategies.

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
• Minimum of 3 years of specific employee relations experience is essential for this position.
• Strong knowledge of labor laws, employment regulations, and HR best practices.
• Proven leadership, coaching, and people management skills.

• High level of integrity, discretion, and professionalism in handling sensitive matters.
• Excellent communication and presentation skills.
• Proficiency in MS Office

Policy Development and Compliance