IT Technical Support Engineer (with experience in Point Of Sale POS)
Job Description
We are currently looking for a Technical Support Engineer
Brief Description Of Work and Responsibilities
Responsible for deploying new IT hardware/software such as POS (Point of Sales), KDS (Kitchen display system) Desktop and network devices.
Responsible to resolve store issues related to hardware/software and network.
Records all related departmental and field activities.
Project Support related to store deployment including migration.
Assist in new telco application processing and bandwidth upgrade for all stores.
Gathering and verifying store connectivity status.
Preparing onboarding checklist for every new project.
Updating inventory of store IT assets.
Coordination with the vendor for the needed support.
Ordering of new equipment for new and renovation store.
Monitor and update new and renovation store activity.
Other administrative task Technical analysis and problem solving.
Knowledgeable in POS/PC trouble shooting and maintenance.
Knowledgeable in network configuration LAN,WAN and VLAN.
Qualification:
Bachelor's Degree in IT, Computer Science or Equivalent
Proficient in MS Office applications.
Knowledgeable in Windows and linux operating system.
Must have good interpersonal and communication skills.
Must be customer focused.
Must be flexible, working well with people of higher and lower positions in the organization.
Must be able to maintain stable performance despite work pressure.
Able to work on tasks that require great attention to details.
Able to manage and cope well in highly-stressful activities.
Flexible and open to change.
Must be willing to go on field.
Must have at least 1 year solid working experience on POS (Point-Of-Sale).
Can start ASAP.
Average communication skills.
Must have Valid ID (passport, drivers license, UMID, National ID, Postal ID)
Job Type: Full-timePay: From Php18,000.00 per month
Benefits:
Health insurance
Paid training
Schedule:
8 hour shift
Day shift
Monday to Friday
Supplemental Pay:
13th month salary
Overtime pay
Work Location: In person