QA/QC Engineer

Position Summary:

The role also requires proactive communication and coordination to drive continuous improvement and uphold process standards.

Scope and Responsibilities

Quality Monitoring, Reporting, and Process Improvement:

• Generate and update yield reports daily to track production outcomes and identify areas for improvement.
• Monitor and evaluate QC equipment to ensure calibration, functionality, and compliance with operational standards. Conduct regular checks on tools and equipment used by the QAQC team.
• Investigate quality issues by analyzing data, conducting root cause analysis, and implementing corrective actions. Prepare detailed reports based on findings and present them to relevant stakeholders.
• Oversee and supervise rework activities for defective products, ensuring all defects are properly corrected in line with the company’s quality standards.
• Conduct audits and inspections of production processes, materials, and systems to ensure adherence to quality standards and regulatory requirements.
• Collect and analyze data from production and quality assurance activities to prepare detailed performance and yield reports for management review.
• Provide immediate feedback and recommendations to relevant teams regarding quality concerns and abnormalities found during monitoring or audits.
• Actively review and update work instructions, forms, standards, and quality control documentation to ensure they align with the latest processes and industry best practices.
• Identify trends and suggest improvements to processes and workflows to enhance product quality and operational efficiency.

Collaboration and Cross-Functional Coordination:

• Participate in quality meetings to discuss key quality metrics, identify issues, and develop action plans for continuous improvement.
• Coordinate with other departments, including production, maintenance, and engineering, to address quality issues and improve overall production efficiency.
• Ensure that preventive actions and corrective measures are properly communicated and followed across all relevant teams to prevent recurrence of quality issues.
• Monitor the effectiveness of corrective actions and report on the status of implementation to ensure timely resolution of quality concerns.
• Ensure all departments are aligned with quality objectives and collaborate to improve process workflows.
• Coordinate with external parties such as suppliers, vendors, or customers as needed to resolve quality-related issues, ensuring effective resolution of any complaints or discrepancies.
• Provide feedback and guidance to cross-functional teams to improve understanding and implementation of quality standards in day-to-day operations.

Safety Compliance, Training, and Documentation:

• Ensure compliance with safety regulations within the QAQC team and across the production floor, regularly reminding and monitoring team members of safety protocols.
• Oversee the adherence to safety standards during quality checks and ensure all QC team members follow proper personal protective equipment (PPE) guidelines and safety procedures.
• Conduct regular safety training and awareness sessions for the QC team to keep them updated on safety requirements and best practices.
• Monitor safety audits and inspections of the QAQC team and other departments to ensure a safe working environment is maintained.
• Take initiative in conducting revisions and updates to quality-related documents, such as SOPs, work instructions, and forms, ensuring they are accurate and aligned with current processes and safety protocols.
• Review process procedures and provide feedback on how to improve quality, reduce defects, and ensure that safety guidelines are consistently followed.
• Ensure calibration and maintenance of all QC equipment, ensuring proper function and accuracy for inspections and tests. Ensure that necessary maintenance actions are promptly addressed and documented.
• Regularly check the status of equipment used by the QC team to ensure they are in good condition, properly calibrated, and functioning as intended.

• Perform additional duties as assigned to support the QAQC team and ensure efficient operations.
• Assist with special projects or initiatives related to QAQC team as needed.

Qualifications:

• Bachelor’s degree in Engineering or any related field.
• At least 1-2 years of experience in quality assurance, quality control, or a related field within a manufacturing or production environment.
• Experience in conducting audits, inspections, and quality assessments to ensure adherence to company standards and regulatory requirements.
• Proven track record in data collection, analysis, and preparation of detailed quality reports, including yield, defect analysis, and performance metrics.
• Hands-on experience with quality control tools and equipment, including calibration, maintenance, and troubleshooting of QC instruments.
• Solid understanding and application of corrective and preventive actions (CAPA) to resolve quality issues and improve production processes.
• Prior involvement in cross-functional coordination, working closely with departments such as production, engineering, and maintenance to address and resolve quality concerns.
• Familiarity with safety regulations and compliance standards in a manufacturing environment, ensuring all activities are conducted safely and in line with established guidelines.