Store Manager | Sta. Rosa
Watsons Santa Rosa Full-time
Our Store Manager is responsible for planning, leading and managing all day-to-day activities of the store both health & beauty. She/He orchestrate and engage the store team to achieve highest level of customer service standards both in-store execution & all digital enabled services to deliver sustainable sales and profitable targets.
She/He is also responsible for the consistent compliance to Retail Operating Standards (ROS) and government regulations.
This role focuses on- Driving, monitoring and reviewing sales performance and recommending action plans to deliver sales budget and store profitability
- Performing necessary functions for all digitally enabled services
- Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external)
- Managing ROS compliance (till and inventory management) to work on shrinkage below tolerance level
- Monitoring of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability
- Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment
- Building network as liaison to Branch and Mall partners for better communication and coordination needed to support the business.
- Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees
- Ability to demonstrate analytical skills, propose solutions & track progress to improve sales & profitability
- Agility to all online + offline initiatives and can provide insights on its developments
- Ability to monitor and evaluate implementation of service delivery standards– both online & offline
- Ability to handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints
- Ability to analyze store profitability and implement cost optimization measures to maximize productivity
- Ability to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiency
- Ability to benchmark retail practices and relationship building with mall partners and affiliates
- Ability to delegate tasks, coach selling techniques and engage team to maximize productivity & sustain team motivation.
- Opportunities for career progression
- Paid vacation and sick leaves
- Annual Bonus
- Gratuity Pay and Retirement Plan
- Health Insurance
- Sales Incentives
- Probationary position and direct hire employment
- Service Loyalty Award
TechDynamics OPCMuntinlupa, 10 km from Santa Rosa
About the role
We have an exciting opportunity for an exceptional Store Manager to join our dynamic team at Techdynamics OPC' in Alabang Muntinlupa City, Metro Manila. As a Store Manager, you will be responsible for overseeing the daily operations...
Mandaluyong, 31 km from Santa Rosa
Job Description
Posted on 14 May 2026
The StoreSupervisor is responsible for the efficient day to day operations of stores by managing and coordinating stock inventories and deliveries with logistics, managing personnel conduct and schedules...
TechDynamics OPCMuntinlupa, 10 km from Santa Rosa
in Business, Marketing, Retail Management, or related field.
• Minimum 3–5 years of retail management experience, preferably in authorized retail stores or franchise operations.
• Fluent in Filipino (Tagalog) and English
• Strong...