WFH Operations & Marketing Coordinator

Job Role Summary/Overview

From invoicing and SOPs to social media and CRM management—you’ll be the glue that keeps everything running smoothly.

• Monthly Rate: Approximately PHP 54,000
• Paid Hours per Week: 40
• Schedule: Monday to Friday, 8:00am - 5:00pm, with 1 hour unpaid break | Sydney, AU Time
• Work Arrangement: Work from home
• Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

• Implement and maintain comprehensive SOPs for all business processes across both companies
• Manage client communications including email triage, responding to inquiries within 4 hours, and proactive service coordination
• Generate and send invoices within 48 hours of service completion and manage accounts receivable follow-up
• Coordinate shift changes, service bookings, and maintain accurate job cards/timesheets in CRM systems
• Manage email inbox to maintain under 10 items with zero emails older than 24 hours requiring action
• Handle quoting processes for Murphy’s Fencing including client inquiries and quote generation
• Execute marketing activities including social media management, content creation, lead generation, and email marketing campaigns
• Maintain client funding budgets and ensure accurate financial tracking
• Gather client feedback, manage Google reviews, and implement aftercare sequences
• Support software migrations and system integrations as businesses transition platforms
• Create and maintain documentation for compliance requirements
• Manage general administrative tasks and organizational systems

• Strong background in marketing with experience in social media management, content creation, and lead generation
• Proficiency with CRM systems (experience with ShiftCare, Zengo, Flow Logic, or similar platforms preferred)
• Experience with project management tools (Trello, ClickUp, Asana) and process documentation
• Knowledge of email marketing platforms (MailChimp or similar) and automation tools
• Understanding of invoicing systems and basic accounting principles
• Excellent written and verbal communication skills with ability to represent businesses professionally
• Fast learner with ability to adapt to new software platforms and systems
• Experience with Google Workspace, file organization, and digital documentation
• Understanding of Australian business practices and compliance requirements
• Ability to work independently and manage multiple priorities across different industries

ZR_26349_JOB

• Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.

• Permanent work from home
• HMO Coverage for eligible locations
• Immediate hiring