Senior Application Support Specialist

• Partner with DevOps, SREs, Test Engineers, and Development teams to deliver long-term fixes.
• Enhance monitoring systems and maintain 24/7 platform availability through on-call support.
• Work closely with IT and business teams to continuously improve platform availability, performance, functionality, and security.
• Utilize leading technologies such as Kubernetes, Kafka, MongoDB, and Docker.

• Minimum of 3 years of experience in application support or strong technical skills combined with customer service capability.
• Hands-on experience with any of the following tools: MongoDB, Java-based applications, AWS, Azure, GCP, Kubernetes, or Docker.
• Basic understanding of microservice architecture and ITSM tools, along with familiarity with Atlassian products.
• Knowledge of a programming or scripting language is considered an advantage.
• Proven ability to take ownership, deliver excellent customer service, and uphold integrity.
• Exceptional communication skills with strong proficiency in English.

This opportunity is with a large organization in the transport and logistics industry that is committed to providing innovative solutions and efficient service. The company has a well-established presence and offers a collaborative environment within its technology department.

• Competitive salary package of up to PHP 1,560,000 annually.
• Opportunity to be part of a global support organization.
• Permanent employment with stability and growth potential.
• A collaborative and supportive work environment in Pasay.
• Comprehensive benefits package to be shared upon further discussion.