Urgent Hiring: Customer Support Specialist - Telco Account

Job Title: Customer Support Specialist - Telecommunications

• Location: Lapu-Lapu, Cebu
• Employment Type: Full-Time

We are looking for enthusiastic and dedicated Customer Support Specialist to join our growing team.

What You’ll Do:

• Handle inbound customer interactions with professionalism and empathy
• Resolve customer inquiries, complaints, and issues efficiently
• Provide accurate information about products and services
• Maintain detailed records of customer interactions using our systems
• Collaborate with team members to meet performance goals and service standards

What We’re Looking For:

• With 6 Months of BPO Experience
• Excellent communication skills in English (verbal and written)
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced, team-oriented environment
• High school diploma or equivalent

What We Offer:

• ? Php 10,000 Training Completion Bonus
• ?Performance Based Incentives
• ? Paid training and continuous learning opportunities
• ? Career growth and promotion from within
• ? Health and wellness benefits
• ? A supportive and inclusive work culture

Ready to Apply?

Take the next step in your career and become part of a company that values your growth and well-being. Apply now and enjoy the benefits of working with us—including a place to call home.