Service Coordinator

Summary

Service Coordinator is responsible for ensuring that all maintenance activities in a facility are well-planned and executed in a timely and cost-efficient manner. They work closely with other maintenance technicians as well as operations and engineering teams to schedule regular preventive maintenance and handle emergency calls onsite.

• Strong planning skills on deployment of manpower (technicians) on site for preventive maintenance activities
• Developing and managing detailed maintenance schedules and work orders
• Coordinating and scheduling all maintenance activities
• Coordinate and assist service engineers and/or immediate superior in quoting for service repairs, recommending parts, monitoring work in progress and following up on parts orders and service jobs.
• Ensuring that all maintenance work complies with safety regulations and industry standards.
• Maintaining accurate records of maintenance performed, equipment condition, and maintenance costs.
• Working with Service Sales Engineer and operations teams to plan and implement equipment modifications and upgrades.
• Verify warranty and service contract coverage, develop estimates, writing repair orders, and maintaining customer rapport and records.
• Procuring and monitoring of necessary maintenance supplies of parts and consumables.
• Receiving of PDI request form, execution and scheduling.
• Working with vendors and contractors as needed
• Participating in the development and implementation of maintenance policies, procedures, and best practices.

• Strong planning, scheduling and deployment skills
• Has experience in handling Service Technicians (After Sales), preventive maintenance
• Must be a graduate of Engineering, Industrial Engineering or related course
• Must have experience in handling customers
• Has experience with Material Handling Equipment and Rental (Forklift, Cranes, Gondola, Lift Truck, Aerial Work Platform, Dock Levelers, Car Parking Systems, Building Maintenance Systems, Hand Pallet Trucks)
• Willing to work in Bicutan Paranaque