Property Manager

Reports To: Board of Directors / Property Management Consultant

Job Summary:

The Property Manager is responsible for the day-to-day operations, maintenance, and administrative oversight of the property. This includes ensuring safety, managing facilities and staff, enforcing community rules, and maintaining a high standard of living for residents.

Key Responsibilities:

• Oversee the upkeep of property amenities: parks, clubhouse, roads, lighting, and common areas.
• Coordinate with vendors and contractors for repairs, landscaping, garbage collection, and other services.
• Ensure preventive maintenance schedules are followed.

• Supervise PMO personnel, concierge, security personnel, janitors, landscapers, and maintenance crews.
• Schedule work shifts and ensure compliance with service quality standards.
• Evaluate contractor performance and recommend improvements.

• Prepare reports for the Board of Directors (e.g., incident logs, expense tracking, maintenance updates).
• Assist in the preparation and execution of the annual budget.
• Maintain proper documentation for permits, property assets, and supplier contracts.

• Serve as the point of contact for residents’ concerns, complaints, or service requests.
• Enforce house rules and regulations fairly and diplomatically.
• Facilitate communication between the board and residents (e.g., through circulars, meetings, notices).

• Manage petty cash and operational expenses.
• Assist in collecting association dues or coordinating with the accounting team.
• Recommend cost-saving measures and help prevent unnecessary expenses.

• Performs other duties that may be assigned from time to time
• 24/7 on-call