Reporting and Analytics Analyst - Scommerce

The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Develop ad hoc analyses or reports and communicate insights to business teams.
• Capture high-level and detailed requirements through interviews with other departments and collaborate on reporting and data-related projects.
• Provide support to users Business Intelligence reporting infrastructure and assist users in finding the right information.
• Develop new and update existing reports.
• Drive the standardization of data metrics by leveraging data- and business process knowledge.
• Be a liaison between Shopee PH and Business Intelligence technical engineers to ensure proper definition of requirements.
• Determine opportunities for automation using different technologies.
• Learn and develop new processes to improve reporting tools and systems.
• Manage and maintain Service Level Agreements of different third-party companies.

Requirements:

• Bachelor’s degree in Business Administration, Economics, Finance, Computer Science, Information Technology, or related quantitative field
• With a minimum of one (1) year of relevant work experience
• Advanced Microsoft Excel and SQL skills
• Excellent communication skills
• Knowledge in Python is a plus
• Detail-oriented and has proven project management skills
• Open to flexible arrangements during campaign/peak seasons