Customer Service Representative

We're Hiring: Customer Service Representative

We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Pasig City. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for providing outstanding customer support.

Employment Type: Full-time

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat
• Provide accurate product information and technical support
• Resolve customer complaints and issues in a timely manner
• Document customer interactions and maintain detailed records
• Follow up with customers to ensure satisfaction and resolution

Qualifications:

• At least 1 year of experience in a customer service role (Fresh graduates are welcome to apply)
• Excellent verbal and written communication skills
• Strong problem-solving and multitasking abilities
• High level of patience and empathy in dealing with customers
• Proficiency in computer systems and various software applications
• Ability to thrive in a fast-paced, team-oriented environment

If you're ready to grow your career and make a positive impact, apply now and become a valuable part of our team.

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