No BPO experience needed| Customer Service at TTEC CEBU | Up to 27K monthly

apartmentTTEC Customer Care Management Philippines Inc placeCebu calendar_month 

Job Description

Your potential has a place here with TTEC's award-winning employment experience. As a Service to Sales Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Cebu, Monday to Friday from 10am to 3pm at eBloc Tower 2, Geonson Street, Asiatown IT Park.

What You'll be Doing

Are you results focused and love to help others Do you have a passion to maximize sales opportunities In this role, you'll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you'll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll
  • Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
  • Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close
What You Bring to the Role
  • Completed senior high school or two years in college
  • At least 3 months of BPO experience
  • If high school graduate (old curriculum), candidate must have at least 2 years BPO voice experience
  • Great verbal communication and business writing skills
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.

apartmentOffice Partners 360placeCebu City
About the Role We are looking for a Japanese Bilingual Customer Service Representative to join our growing team in Cebu City. The role focuses on providing excellent customer support by assisting clients in both Japanese and English, ensuring...
apartmentTTEC Customer Care Management Philippines IncplaceCebu City
Job Description Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have...
apartmentManulife Business Processing ServicesplaceLapu-Lapu, 6 km from Cebu City
workforce. CUSTOMER SERVICE REPRESENTATIVE Position Responsibilities  •  Answer incoming customer calls regarding policy / contract information, issues, service questions and general client concerns  •  Deliver excellent customer service by accurately...