Collection Supervisor - (Balanga and Mariveles, Bataan Cluster - Branch)

JOB SUMMARY:

The Branch Collection Supervisor is responsible for the branch collection activities and monitors the accounting and inventory of accounts handled by his/her account executives. He manages difficult accounts in support of the overall collection targets.

SPECIFIC DUTIES AND RESPONSIBILITIES:

1. Administrative Operations

1. Oversees the activities of account executives.
2. Trains and orients account executives prior to deployment
3. Plans and verifies the daily itineraries of the account executives
4. Oversees subordinates and the branch’s actual daily collections performance versus month-end targets
5. Assigns identified zoning areas to his subordinates to streamline the collection activities
6. Consolidates and submits the following reports:
7. Collection Report

ii. Past Due Report

iii. AE Performance Report

1. Other reports as required by the Collection Head

1. Collection Operations

1. Implements and monitors the collection strategy in coordination of the BM
2. Confirms that the branch meets acceptable collection performance
3. Plans and tracks repossession activities
4. Analyzes movement of accounts and maintains a positive PN absolute amount growth
5. Collects and/or closes slow-moving delinquent accounts
6. Conducts skip tracing with the account executive if account has been tagged as skipper
7. Recommends accounts to be filed in the Small Courts Claim (SCC) to the Branch Manager

1. Other Operations

1. Complies and enforces the set rules and regulations of the company
2. Willingness to travel or be assigned on different areas from time to time where his/her expertise will be required
3. Accomplishes any other tasks as may be assigned

JOB QUALIFICATIONS:

1. A College graduate of any course, preferably in a business course, provided that the candidate has the required relevant work experience indicated and with the approval of the hiring manager and department head.
2. Over 2 years of relevant work experience in Sales and/or Collection or any related field.
3. With driver’s license and knows how to ride a motorcycle.
4. Must be a team player and dedicated to improving the esprit de corps anchored on the principle of mutual respect.
5. With above average communication skills in English, Tagalog, and any local dialect.
6. Above average analytical and judgement/problem-solving skills.
7. Keen to detail to avoid errors and probable loss.
8. Demonstrates interpersonal skills for giving/receiving information and interacting with clients/employees.