Customer Service Representative – Telco Account (Onsite | Up to ₱28K Package)
Work Avenue And Business Solutions Incorporated Davao Full-time
Customer Service Representative, you will assist customers with account inquiries, billing concerns, technical issues, and service requests while delivering exceptional customer support. This is a full-time onsite position with competitive pay, paid training, and opportunities for career advancement.
Key Responsibilities- Handle customer inquiries via phone in a professional manner.
- Resolve billing, account, and service-related concerns.
- Provide basic troubleshooting and technical assistance.
- Accurately document customer interactions in company systems.
- Meet quality, productivity, and customer satisfaction targets.
- Follow company policies and data privacy standards.
- High School or Senior High School graduate.
- At least 3 months of call center experience.
- B2 English communication proficiency.
- Strong communication and customer service skills.
- Basic computer navigation and typing skills.
- Willing to work onsite and on shifting schedules.
- Up to ₱28,000 total package
- Competitive salary and performance incentives
- Paid training
- HMO and government-mandated benefits
- Career growth and promotion opportunities
- Supportive and collaborative work environment
How to apply:
Send your resume to: wor••••••••••••••••••@gmail.comSubject Line: CSR -Telco Account - Davao
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