Customer Service Representatives- with or without BPO experience -Competitive Salary & Benefits

CUSTOMER SERVICE AGENTS

Job Description

We are seeking a highly motivated Customer Service Agent to join our team. WITH OR WITHOUT BPO EXPERIENCE! The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction.

Location: DAVAO CITY

Qualifications:

• SHS Graduates/ HS Graduates/ College Undergrad/ College Graduates
• WITH OR WITHOUT BPO EXPERIENCE
• Good English Communication Skills
• Excellent communication and interpersonal skills
• Can converse well with customers
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Amenable working onsite/in the office
• Amenable working in graveyard shift/any shifting sched

• Competitive Salary Package (Earn up to 28k!)
• HMO (Day-1)
• Life Insurance
• Leave/PTO Credits
• Good working environment
• Night Differential
• Performance Bonus

Responsibilities:

• Handle inbound and outbound calls and emails from customers with inquiries, complaints, or issues
• Provide accurate and timely information to customers
• Assist customers with placing orders, tracking shipments, and processing returns
• Resolve customer complaints in a timely and professional manner
• Collaborate with other departments to ensure customer satisfaction
• Maintain accurate records of customer interactions and transactions
• Meet or exceed customer service targets and goals