Call center agent
Makati
Job Description
Posted on 8 June 2026- Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions
- At least 18 years old and have excellent English communication skills
- Must have completed high school or senior high school
- Customer service, collections or sales experience in a call center industry is preferred but not required
- Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
No additional remarks
Apply now
Valeros Velasco Business SolutionsPasay, 2 km from Makati
About the role
We are seeking enthusiastic and customer-focused individuals to join our team as Call Center Agents / Customer Service Representatives for our Voice Account. This is a full-time position based in Pasay City, Metro Manila. As a Call Center...
Pasay, 2 km from Makati
Must have completed high school or senior high school
3. Customer service, collections or sales experience in a call center industry is preferred but not required
4. Have working knowledge of computers and the Internet, and able to type at least 35-40...
FoundeverMakati
Life Balance & Career Growth Opportunities!
Go further with Foundever®
Are you ready to move your career forward? At Foundever®, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your...