VIKINGS EVENT RECEPTIONIST
About the role
Polystar Business Solutions is seeking a Vikings Event Receptionist to join our dynamic events team on a part-time basis. Based at our venue in Mall of Asia, Pasay City, Metro Manila, this role is central to creating exceptional first impressions and ensuring seamless guest experiences at our events.As the first point of contact for attendees, you will be instrumental in setting the tone for every event we host, managing registration processes, and providing outstanding customer service that reflects our commitment to excellence in event management.
Key responsibilities- Greet and welcome event attendees with professionalism and warmth, serving as the primary point of contact upon arrival
- Manage event registration and check-in procedures, ensuring accurate record-keeping and efficient flow of guests
- Provide attendees with event information, directions, and assistance throughout the duration of events
- Answer enquiries and direct guests to appropriate staff members or areas as needed
- Maintain a clean, organised and inviting reception area
- Liaise with event coordinators and other team members to ensure coordinated event operations
- Assist with event setup and breakdown activities as required
- Handle administrative tasks including recording attendance, managing sign-in sheets and updating event documentation
- Address guest concerns or complaints with courtesy and escalate issues when necessary
- Proven experience in a receptionist, front-of-house or customer service role, preferably within the events or hospitality industry
- Excellent communication and interpersonal skills with the ability to engage positively with diverse groups of people
- Strong organisational abilities and attention to detail, particularly in managing multiple tasks simultaneously
- Professional appearance and demeanour with a genuine passion for delivering exceptional customer service
- Ability to remain calm and courteous under pressure, particularly during busy event periods
- Flexibility and willingness to work varied hours as part-time schedules may require
- A positive attitude and enthusiasm for supporting team objectives
What we offer
Polystar Business Solutions is committed to providing a supportive and engaging workplace where team members can thrive. We offer competitive part-time hourly rates, flexible scheduling arrangements that accommodate your availability, and the opportunity to develop valuable experience in the vibrant events management industry.Working with us, you'll gain exposure to high-profile events, develop strong customer service expertise, and become part of a collaborative team that values professionalism and dedication. Additionally, you'll enjoy the benefits of working at one of Metro Manila's premier venues and may have opportunities to develop your career with our expanding events portfolio.
About us
Polystar Business Solutions is a leading event management company dedicated to delivering innovative, memorable experiences for our clients and their guests. With a strong presence at the iconic Mall of Asia venue in Pasay City, we specialise in hosting a diverse range of corporate events, conferences, product launches and special occasions.Our team is driven by a commitment to excellence, attention to detail, and a passion for creating events that exceed expectations. We pride ourselves on our professional approach, creative execution and unwavering focus on customer satisfaction.
At Polystar Business Solutions, we believe that exceptional events begin with exceptional people and outstanding service at every touchpoint.
Apply now
If you are an enthusiastic and customer-focused individual ready to make a positive impact as a Vikings Event Receptionist, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and interest in this role.Join our team and be part of creating unforgettable events in Metro Manila's most dynamic venue.