Level 3 IT Support Engineer - CEBU

Are you an experienced IT support professional looking for a stable, rewarding career? We hear you!

• Comprehensive day 1 HMO with 10K medical reimbursement
• Additional HMO coverage for your family + dental coverage
• Free annual Flu vaccine
• Continuous career development and certifications
• Travel & training opportunity oversea
• Regular awards and recognitions
• Comprehensive life insurance
• 24 Paid time offs (with Annual leave conversion)
• Annual appraisal based on merits
• Free daily meals (free breakfast on Mondays & free treats on Fridays)
• Regular engaging company events & promotes work life balance
• Accessible office sites - CEBU
• Employee referral programs

About the Role

We're looking for a senior IT support rockstar to lead the charge and ensure our clients’ systems run smoothly. Technically hands-on, security-minded, and process-oriented systems engineer with strong experience in Azure, ProSeries or mission-critical applications, and automation, capable of owning infrastructure operations end-to-end and serving as a linchpin in the organization's cloud and tax processing ecosystems.

Proven experience with:

• Azure infrastructure management, including Virtual Machines, Virtual Desktop Infrastructure (VDI), and network services.
• Microsoft 365 administration, Exchange Online, Teams, SharePoint, and security policies.
• Active Directory (on-prem & Azure Entra ID) with hands-on experience in identity lifecycle management, group policies, and SSO.
• Strong background in business-critical software support (ideally financial/tax/accounting systems).

What you’ll bring in:

• 5–7 years of total experience in system administration and hybrid cloud environments (mid to senior level).
• Deep expertise in PowerShell scripting for automation of routine tasks (user provisioning, system monitoring, etc.).
• Comfortable working with Infrastructure-as-Code tools (Terraform, or Azure Resource Manager templates) is a plus.
• Familiarity with cloud monitoring and alerting tools (Azure Monitor, Sentinel).
• Knowledge of networking concepts (firewall, VPN, VLAN, DNS, DHCP).
• Strong understanding of security best practices and ability to work closely with security teams to enforce policies.
• Amenable to work on night shift & onsite (CEBU)

• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft 365 Certified: Modern Desktop Administrator Associate

Take charge of your career with us and enjoy ample opportunities for professional growth and development.