IT Systems & LMS Support Engineer (WFH) | ZR_824_JOB
This a Full Remote job, the offer is available from: Philippines
This is a remote position.
IT Systems & LMS Support Engineer
Background
At PeoplePartners, we’re on the hunt for an experienced IT Systems & LMS Support Engineer to join one of our most innovative clients in the education tech space. This isn’t just another support role—it’s about making systems hum, users smile, and uptime a non-issue.
About the Role
You’ll be the go-to for keeping both infrastructure and learning management systems running smoothly. If scripting, cloud platforms, and LMS integration are in your wheelhouse, you’ll feel right at home here.
Your Key Responsibilities:
- Provide top-notch 2nd-level IT support (and sometimes 1st!).
- Manage Windows/Linux servers and hybrid M365 environments.
- Support LMS platforms like Moodle and Canvas—tech + user experience.
- Script like a pro in PowerShell and Bash.
- Automate, document, train, repeat.
Requirements
About YOU- Technically sharp and solution-driven.
- Comfortable communicating with both technical and non-technical audiences.
- Organized and focused on service quality.
- Knowledgeable in IT security, cloud systems, and user experience.
- 5+ years in system engineering or sysadmin roles.
- Strong Microsoft 365, Windows Server, and Linux experience.
- Familiar with LMS platforms and cloud solutions like Azure and AWS.
- Background in education or MSP environments is a plus.
- You enjoy a collaborative, down-to-earth work environment. You value autonomy, welcome feedback, and understand that great teamwork drives great outcomes.
- Solve complex technical issues efficiently.
- Support onboarding/offboarding workflows.
- Secure and optimize IT infrastructure.
- Train users and build effective documentation.
- Lead LMS support and integration tasks.
- System uptime and reliability.
- Ticket resolution speed and user satisfaction.
- Infrastructure automation and improvements.
- LMS platform stability and support outcomes.
- Monday to Friday, Day-Shift.
- Remote work from the Ph.
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Grab Voucher every month
- Birthday Gift
- Loyalty Gift
- Christmas Gift
- Work-Life Balance
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
This offer from "PeoplePartners Inc." has been enriched by Jobgether.com and got a 72% flex score.