IT Business Analyst
Report as necessary on changes in process and procedures as and when need arises.
Key Responsibilities and Duties:
To help develop the business process for Software enhancements particularly in the Sancy Healthcare Solutions/Applications.
To document /maintain all SRS, FSD accurately for all Sancy Healthcare Solutions/Applications.
To provide support for Sancy Healthcare Solutions/Applications.
To train/educate the user upon implementation of all Sancy Healthcare Solutions/Applications.
To review key processes, identifies and documents the gaps between user requirement and current output and to identify key variances in Sancy Healthcare Solutions/Applications.
To gather and generate ideas/solutions to customize the current output to ensure key variances and gaps are minimized / closed in clinical areas.
To ensure that the accuracy of the reports generated for the software output is verified.
To ensure each site complies with the necessary requirements for clinical law compliance in each country in terms of policy and processes.
To assist Team Leader on any issues that arises on an ad-hoc basis.
To help in product testing and documentation.
Willing and able to travel.
Able to handle multiple tasks under pressure and tight deadline. Independent and pro active.
Positive attitude, initiative, dedicated and a team player.
Qualifications:
BA Certification, Healthcare Background (Medical Officer/ Nursing)- 5 years of experience in healthcare domain/Insurance Domain
Working Knowledge of MS Office is must and Certification in Excel will be added advantage.
Strong attention to detail, clarity in thought and the produce quality content
Possess good verbal and written communication skills.
Junior level
Desired Skills:
Experience with Hospital Information System.
Familiarity with API integration, software testing, and quality assurance processes.
Strong interpersonal skills with the ability to work cross-functionally.
Project management skills are a plus.
Working Conditions:
Full-time.
Hybrid. Occasional travel for local and foreign trips may be required for client meetings, training or project coordination.