Beverage supervisor

This role ensures the delivery of exceptional guest experiences, supports operational efficiency, and upholds brand and service standards. The Beverage Supervisor will assist in staff supervision, inventory & stock management, training, and ensuring compliance with health, safety, and regulatory requirements.

• Supervise daily beverage operations in assigned areas (bars, lounges, casino floor, etc.)
• Ensure consistent delivery of high-quality beverage service and guest satisfaction
• Lead, coach, and motivate team members to meet performance and service standards
• Support scheduling, shift planning, and efficient deployment of staff
• Supervise daily beverage operations in assigned areas (bars, lounges, casino floor, etc.)
• Ensure consistent delivery of high-quality beverage service and guest satisfaction
• Lead, coach, and motivate team members to meet performance and service standards
• Support scheduling, shift planning, and efficient deployment of staff
• Conduct training for bartenders, bar backs, and servers on product knowledge and service etiquette.
• Monitor bar setup, cleanliness, hygiene, and compliance with safety regulations
• Assist in inventory control, ordering, receiving, and tracking of beverage stock
• Ensure proper handling of cash, POS transactions, and adherence to financial procedures
• Address and resolve guest concerns or complaints promptly and professionally
• Support the Beverage Manager with promotional activations, special events, and seasonal menus
• Collaborate with other departments Including Culinary, Security, and Gaming to ensure smooth operations

• Minimum two to three (2-3) years' experience of supervisory in a high-volume bar or luxury hotel/casino environment

• Strong knowledge of beverage products Including spirits, wines, cocktails, and non-alcoholic offerings
• Proven leadership and team management skills
• Excellent communication and interpersonal skills
• Familiarity with POS systems and basic Inventory procedures
• Certification in Responsible Service of Alcohol or equivalent preferred
• Flexible working hours including nights, weekends, and holidays
• Guest-centric mindset with a locus on service excellence
• Strong problem-solving and decision-making abilities
• High attention to detail and commitment to quality standards
• Ability to multitask and work in a fast-paced environment
• Professional demeanor and strong sense of integrity