Customer service assistant
Iloilo
Job Description
Posted on 28 May 2026Respond promptly to customer inquiries through phone calls, emails, chat, or in-person transactions.
Provide accurate information regarding company products, services, policies, and procedures.
Handle customer complaints professionally and provide appropriate solutions within the given timeframe.
Process customer requests, orders, applications, or service transactions accurately.
Maintain and update customer records and databases.
Escalate unresolved concerns to the appropriate department or supervisor.
Follow up on customer concerns to ensure proper resolution and customer satisfaction.
Assist in preparing reports related to customer concerns and service performance.
Maintain professionalism and courtesy when dealing with customers and clients.
Adhere to company policies, procedures, and confidentiality standards.
Perform other tasks that may be assigned by management from time to time
Qualifications/Requirements
Bachelor’s Degree in any field or at least College Level.Previous experience in customer service, sales, or related work is an advantage.
Excellent verbal and written communication skills.
Strong interpersonal and problem-solving skills.
Knowledgeable in basic computer applications such as Microsoft Office and email management.
Ability to work under pressure and handle multiple customer concerns.
Willing to work on shifting schedules, weekends, and holidays if required.
With good moral character and professional attitude.
Work location
ILOILO CITY (CAPITAL), ILOILO
Remarks
No additional remarks
Apply now
Iloilo
Job Description
Posted on 25 May 2026
• Maintain a positive and professional attitude while assisting customers
• Respond promptly to customer inquiries through various communication channels.
• Effectively communicate with customers...
Autoglass.Ph IncIloilo
and collaborative team environment
What we're looking for
• At least 2 years of experience in an administrative or customer service role
• Strong organisational and time management skills with the ability to prioritise tasks effectively
• Excellent communication...
Iloilo
communicates and handles requests in a timely manner
• Yielding to achieve customer satisfaction.
Qualifications/Requirements
Job Specifications:
• Candidate must be a graduate of any 4 year medical course or equivalent
• With at least 6 month – 1 year...